Online community biases


There are a lot of discussion online about a huge number of different topics. That’s fantastic news, I’d love to had a learning tool that powerful when I was in school. To share some of my interests, and have other people to talk about “cool stuff” and learn from them. Online communities have speed up personal and technological growth intensely, allowing people from around the world to share knowledge and to feel close. But, on the other hand, these kind of communities get naturally and subtlety biased. While this is normal, and probably unavoidable, anyone participating should be aware that the so-called “real world”, or even the community as a whole, is not a perfect extrapolation of it.

Totally scientific data, properly labelled

Totally scientific data, properly labelled

It is quite spread the idea of the “1% rule” over the Internet. A1% of the community will be the most active, driving the discussion, generating the subjects that will be provoke discussion, etc. ~10% of the people will collaborate, comment, retweet, add their impressions… And the rest will just consume it and learn from it. This distribution seems to be present in any community big enough. It makes sense, there’s only a very limited number of people that can be creators (I’ll call them leaders), there is a bigger group of people willing to spend time and effort collaborating (I’ll call them participants), and then the rest that are interested, but not willing to spend a lot of time (I’ll call them consumers).

But, here is the interesting part. The 1% is not a perfect representation of the whole.In fact, it can (and normally will) be pretty biased. That’s something quite natural. After all, leaders are different from the majority of the community, or they won’t be leaders. But other than their tendency to stand up, to speak up, they can have a lot of significative biases.

For example, a clear example of that are so-called “hardcore gamers”. While the statistical profile of a “gamer” (someone that enjoys video games from time to time) is very very broad, the “hardcore gamer community” is the most vocal. The discussion about games is centred into big AAA games (GTAs, CoDs…), and, to a lesser degree, to big casual games (FarmVille, Candy Crush…) and interesting indie experiments (Gone Home). The main idea someone will get is that “gamers” are mainly young, male and like to play for hours, when that’s not a good statistical representation of the community. Keep in mind that 45% of players are female, and a third have over 35 years. There are discussions about “what is a game and what is not” (meaning, “I’ve decided that you’re not playing games, OK?”), entire genres that are often ignored by everyone, and a general perception on what “real gaming” should be. A very good indication of that are the recent rants against microtransactions[1]. Sure, they feel wrong for a lot of people that is used to get a whole game for a price, and play it all. But I’m afraid that a lot of people right now spend a small amount of time playing and they just don’t feel like committing to a game, and Free to Play model present advantages to that kind of player.

I really don't see the point denying that this a game. It may be a BAD game, though.

I really don’t see the point denying that this a game, even if is a BAD one.

I am not arguing that biases are good or bad. Some will be good, because will bring focus to a chaotic community, some will be bad because will represent a minority that think they are the only “real” members of the community. Probably each of us will have a different opinion about which ones are positive or negative. What I am trying to say is that they are unavoidable.

Let me focus in development, as is the one community that I am most interested in. In the general online developers community, there are some biases that I think are quite strong, and probably not perceived from leaders and participants (after all, it mostly resembles them).

The community is young. This is clearer in the participants group than in the leaders one, after all, wisdom and insight are a good qualities for being a leader, and those comes mostly with age. With youth comes new views to change the world, but also naïveté and inexperience.

It is driven mostly by Americans (and foreigners living in the US, to a certain degree), not only by the strong position US has in tech, but also because the online lingua franca is currently English. In particular, it is very centred into Silicon Valley because is where the most discussion-driven companies of the world are based. Both well established companies and start-ups.

The most talked technologies are web tech (both front-end and back-end), with mobile apps in a second place. There is comparatively few discussion about desktop applications (which are the basis of everyday work), and even less on areas like embedded systems or commerce backends (including banks).

All those biases (there are more, of course, but just to limit to these three) work together in ways that some times are curious. Like assuming that most people are able to earn a Silicon-Valley-level salary, or that access to a computer (or even worse, Internet) in your teens is granted. Also, grammar errors are unforgivable mistakes a lot of times that should be pointed (and forget about things like transcript conference talks). Products are only relevant when they’re launched in the US, and everyone went to an american High School (which, as depicted on media and comments seems to be the Worst.Place.Ever.). That hardware come, out of the blue, from time to time, so we can run software faster. Of course, I’m exaggerating, but not by much.

I may have a biased idea on how US High School is.

I may have a biased idea on how US High School is.

I don’t know, from my point of view, given that I don’t share a lot of those biases (I can’t honestly consider myself “young” anymore, I am a Spaniard living in Ireland, and I spent half of my career working on non web technologies[2]), sometimes I get baffled by online discussion, especially the ones that talk about the community (as opposed to the tech, which is a different issue). My main concern with all the system is that everyone (participants and consumers in particular) will assume that every single issue raised by leaders can be translated directly into the general community.

Just to show an example, there is a lot of discussion about what makes a great developer and the proper strategies to hire them. Some ideas that could work for hiring a young front-end developer in San Francisco may not work as well on other places, for different technologies. There is always discussion about being a founder in different countries, and, as you can imagine, the experiences are quite different. Different legal system, different business cultures, etc…

Being in contact with communities where you’re talking to what in many aspects are your peers is absolutely fantastic, You can relate to them in a lot of things. That’s why you’re part of the community. Heck, I learn a lot everyday. But we also need to take some distance some times, be a little critic on some subjects and try to adapt what we learn to our particularities. Because  chances are you’re  biased in a different way than the leaders and participants of the community.

1.I don’t like the microtransactions thing, but I just think that there is a business case for it.

2. Embedded software related to satellites and industrial control systems.

First moment of truth in recruiting


I read this post and liked it:

So what does all this have to do with recruiting? A lot actually. An candidate will begin to form an idea of who you are as an employer over time, your employer brand, through articles, tweets, consumer ads…etc….maybe even a friend who already works there.

When she walks into your office for the first time, all this could come crashing down or on the contrary, it could live up to the hype.

Take a minute and think about all the candidate touchpoints from inital reachout to 1st day of work? What are they? What happens in each? Is your brand being reflected in each one? Do you even have an employer brand?

I also think that, for the recruiting process, all those details are very important, and there is a huge opportunity in those terms for recruitment. Of course, it should be sincere. Just trying to look cool does not make you cool.

Nice try, but no

Nice try, Tony, but no

4 years ago, I did two interviews for positions on Dublin with a difference of a few days.

My first interview was done in a Hotel’s bar, as I was just arriving from my plane. It was for a position on a small startup company. The ones conducting the interviews were technical people (CTO and technical lead). I had a phone interview with them a couple of days before. It was funny to each a sandwich while I was hearing about the role and the company history. I also had to do a couple of programming exercises on paper. They were interesting, and I felt like I was collaborating, not like doing an exam. After the interview (which was not very long), they said that they’ll be making me an offer, and send me the details by email (the CEO, which was in charge of it, was sick that day). So –they ask me — do you want to see the office? So I went to see the office. Then it was — do you want to see the new office? An I saw the new office. Then we went to the pub, when we were joined by a couple of people working on the company. After that, they invite me for dinner, and then we went to another pub. All the “post-interview” process was “off the record” (or so they said, and if I had done something really inappropriate they could have reconsidered, but it was quite relaxed). We talked about a lot of stuff, mostly not related to the job (including things like Star Trek and other nerd subjects) and everyone was quite smart and amicable. It was an enjoyable evening, really.

The second interview was for a more established company. The company was locate in a business park. I had an interview initially with an HR person, then with the manager, a technical interview (which included some coding), and then again with the manager. The technical interview was interesting, but the rest was a quite standard interview process. Nothing fancy or particularly bad, but a lot of the kind of questions that you feel are just not very relevant. At the end, the manager asked me if I’ll be interested in coming back to do another interview. Please note that I was coming from Spain, which mean two 2.5 hours flight, plus getting to the airport, etc, etc.

I guess I don’t really have to tell that I accepted the offer from the first company (Jolt Online) and I was quite happy while I was there (unfortunately, I closed two years ago. You know, startups). Probably that’s quite extreme example of this kind of “Wow factor”, and I think that bringing someone to the pub is not necessary for a job interview (Nice touch, though). But most of the interview processes are, well, quite dull.

For example, I had a lot of problems with phone interview times and reschedules. With scheduling interviews at reasonable times (meaning reasonable times for someone that is already working somewhere else). With interviews that are supposed to take 1 hour and take way more. With questions that requires “aha moments” and doesn’t look remotely similar to what real work looks like. Or with processes that are just one interview after another, with no clear view on when will it end.

They have never been deal breakers for me, to be honest. Most of the time you understand that it’s the way it is. But I think that anyone that tries to be careful about all those details and sincerely works on delighting the interviewees can get a huge advantage.

Again, this needs to be sincere. This needs to reflect who you truly are, or it won’t work. There are already to many places pretending to be cool, looking for ninja rockstar developers. But there are also a lot of nice places that are not showing their best (and real) face.

Being cool is really about believing in it

Being cool is really about believing in it

Some characteristics of the best developers I worked with


I had a conversation last November on the PyConEs, when I was on a conversation stating that I am working with truly brilliant people in DemonWare, and then someone asked me: “Do you have problems agreeing in  what to do? Normally great developers have problems reaching consensus on tech discussions”. My answer something like: “Well, in my experience, truly awesome developers know when to have a strong argument and they usually are ok reaching an agreement in a reasonable time”.

So, I wanted to, as sort of follow-up, summarise what are the characteristics that I’ve seen in the best developers I’ve been lucky to work with. This is not a list I am making on “what’s my ideal developer”, but more a reflexion on the common traits I’ve seen on my experience…

    • Awesome developers are obviously smart, but that’s not typically shown as bursts of brilliance, solving really difficult issues with “aha!” moments. In my experience, genius ideas are rarely required nor expressed (though they surely happen once in a blue moon). Instead, great developers are consistently smart. They present solutions to problems that are reasonable all the time. They find and fix typical bugs with ease. They struggle with very difficult problems, but are able to deal with them. They are able to quickly present something that will make you say “Actually that’s a nice point. Why didn’t I think about this?”. They do not typically present something ingenious and never heard of, but deliver perfectly fine working ideas over and over, one day after another.  Their code is not full of mind blowing concepts, but it is logical, clean and easy to follow most the time (and when’s not, there is a good reason). They are able to remove complexity and simplify stuff, to a degree that it almost look easy (but it’s not)
Normally brilliant people on real life do not come with crazy great ideas out of nowhere

Brilliant people on real life do not come with insanely great ideas out of nowhere

  • They keep a lot of relevant information on their minds. They are able to relate something that is in discussion with something that happened three months ago. They seem to have the extraordinary ability of getting out of the hat some weird knowledge that is applicable to the current problem.
  • While they have a passion for coding, it is not the only thing in their lives. They have hobbies and interests, and they don’t usually go home in the weekends to keep working on open source all day, though they may occasionally do.
  • They love to do things “the right way”, but even more than that, they love to make things work. This means that they will use tools they consider inferior to achieve something if it’s the best/most convenient way. They’ll complain and will try to change it, but deliver will be more important that being right. They have strong opinions about what language/framework/way of doing stuff is best, being that Python, Ruby, Haskell, PostgreSQL, Riak or COBOL, but that won’t stop them knowing when it’s important to just stop arguing and do it.
  • They are humble. They are confident most of the times, but far from arrogant. My impression is that they don’t think that they are as awesome as they truly are. They will want to learn from everyone else, and ask when they have questions. They will also catch new ideas very fast. They are also friendly and nice.
  • Communication is among their best skills. They are very good communications, especially, but not limited, about tech issues. They may be a little social awkward sometimes (though this is not as common as stereotypes portrait), but when they have the motivation to express some idea, they’ll do it very clearly.
  • In some of the truly remarkable cases, they’ll be able to fulfil different roles, when needed. I mean different roles in the most broad sense, basically being able to be what’s needed for that particular moment. Sometimes they’ll have to be leaders, sometimes they’ll be ok being led. They’ll know when a joke is the proper thing to do and when to remain formal. They’ll be the person that helps you with a difficult technical question, or the one that will tell you “you’re tired, just go home and tomorrow it will be another day”
  • And they’ll have a great sense of humour. I know that almost everyone thinks that they have a good sense of humour. That’s not totally true.

Again, this is sort of a personal collection of traits based in my experience and on what I consider the best developers I’ve been honoured to work with. Any ideas?

My concerns with Bitcoin as a currency


Today I retweeted this brilliant tweet:

So, to start the year, I’ve decided to share some of my thought on the bit coin issue, and some of the problems I see. As I am not an economist, I’m not going to go into the deflation / long term scenario. For what I know, that’s very bad, but as that can lead to a deep economic conversation, one I don’t really want to get into, as I lack of the required knowledge, I’m going to concede that. Let’s imagine that bitcoin, from the macroeconomic point of view is absolutely sound. Even in that case, my impression is that it is not very safe from the user point of view. These are “social problems“, more than “tech problems“.

(I am also going to assume that it is cryptographically sound, as I don’t have any reason to think is not)

One of the main problems the system have is that you are entirely on your own to safe your bitcoins / wallets. I guess some people don’t perceive this as a “real problem“, but as someone that can be considered tech-savy, the perspective of a virus, a hardware problem or a missing password that can make disappear my money forever  is really worrying. Even a common problem like transferring money from a dead person (unfortunately, everyone gets to that point) can be impossible if not planed in advance. A Bitcoin wallet (which can be reduced to a private key, a sequence of bits that should be secret) associated to all your Bitcoins can be gone or inaccessible in seconds. Accidental deletion, hardware problems, a malicious virus … Yes, there are countermeasures to this, like backups (if you’re reading this and you don’t have a backup in place, PLEASE DO), but the sad truth is that most of the people out there does make regular backups.

Gone in 10 minutes

Gone in 10 minutes

The single most important quality of any currency is trust. I trust that, if I have money in Dollars or Euros, they are not going to be vaporised for a stupid reason like a failing hard drive. All you need is some horror stories of people loosing all their savings on Bitcoin because there is a virus out there, and non-tech-wavy people will be scared, loosing trust on the currency.

Of course, this scenario can be avoided by an intelligent move. Hey, I don’t have my Euros with me in cash because of these problems. I put them in the bank! Awesome. I can move all my bitcoins to a bank, and interact with my money in the usual way, like credit cards, getting some from time to time from the ATM (in this case, a virtual online ATM). But, in this case, what’s the point of  Bitcoin? If I relay on a bank, I am using the currency exactly as I am using Dollars, Euros or Sterling Pounds (and the banks will charge accordingly). It could have some small benefits, like getting the money out of the bank to transfer it to someone else in an easier fashion than with a traditional currency (especially for small amounts), but I doubt it will be different enough or advantageous enough to justify using Bitcoin instead of regular currencies for most people.

I must say that Casascius coins are gorgeous

I must say that Casascius coins are gorgeous

Another insidious problem I can see is privacy. Bitcoin is pseudonymous, meaning that all the transactions are public, but there is no association between a wallet and someone. I don’t see that as reassuring, as getting to know that wallet A belongs to person B is definitively not a extremely difficult operation. In case Bitcoin was popular, there will be a lot of transaction, and most people would use a couple of wallets at most, for convenience. If you need to send goods to someone, for example, it won’t be that difficult to associate the wallet that pay for the goods with the person receiving the goods. Again, this can be obscured and some people will use complex schemas to hide who they are, but in a typical operation, I’d say that most people wouldn’t care too much about it, just as they don’t care at the moment with a credit card.

Ok, so you manage to know that person B is behind wallet A. Now you can track all the activity of wallet A (because it is public) and use it for whatever you want. A lot of wallets will be simply obvious what they are (known shops), so for example that will be a great way of  “directed marketing”. For example, Amazon could know that you have a contract with Vodaphone that looks like a mobile contract. Now you’ll get “directed information” of all the million offers that Amazon has about mobile products. Great, now you have more spam in your inbox. The data mining implications are incredible.

Of course, any purchase that you don’t necessarily what to share with the world can be exposed. And it’s there, publicly available, forever. If you move to a different wallet and move your bitcoins around, hey, that’s registered, so you can’t hide unless you transfer all the money out of the system, and then exchange it back, to a new wallet(s) that, this time, hopefully won’t be discovered. Plus all the inconveniences of doing so, of course.

Of course, there are ways of dealing with it. Using a lot of wallets, circulating the money among them (and hoping this is safe enough, as there could be advanced methods of detection for common uses). Being aware of what information is being shared. But, seriously, are we expecting everyone that just wants to use a currency to make common operations to add all that overhead and knowledge? I think that’s asking too much.

As the objective of a currency is to be used as means of payment, to be exchanged often, I think that these problems are in the way of considering Bitcoin as a currency replacement that can get some real traction in the world. The potential risks are quite big, and not well understood for a lot of people at the moment. Of course, these problems are at the moment less important that the fact that Bitcoin is used at the moment as an investment / speculation product, making the exchange rate so volatile that using Bitcoin as a currency is currently unviable. But assuming that Bitcoin can leave this state behind, I still see these issues in the way of becoming a viable currency.

I am not an expert in this subject, so if I am mistaken at some point, let me know. Comments welcome :-P

“Blog is dead” and the change in information consumption


I read this post about the “Blogs are dead (we’ll not really/but they are)” thing…

Sometime in the past few years, the blog died. In 2014, people will finally notice. Sure, blogs still exist, many of them are excellent, and they will go on existing and being excellent for many years to come. But the function of the blog, the nebulous informational task we all agreed the blog was fulfilling for the past decade, is increasingly being handled by a growing number of disparate media forms that are blog-like but also decidedly not blogs.

Instead of blogging, people are posting to Tumblr, tweeting, pinning things to their board, posting to Reddit, Snapchatting, updating Facebook statuses, Instagramming, and publishing on Medium. In 1997, wired teens created online diaries, and in 2004 the blog was king. Today, teens are about as likely to start a blog (over Instagramming or Snapchatting) as they are to buy a music CD. Blogs are for 40-somethings with kids.

It is curious, because I’ve never used blogs (or RSS, for what matters) as a way of “reading the news“. I think all the alternative ways of communication (Twitter, Reddit, Facebook, etc) are very good for talking about the now.

Twitter is great, but a timeline is really focused in what’s going on today. That’s great, but I can easily miss articles, because, for any low number of people you follow, you simply need a lot of time to be “updated”. And is hugely biased over people tweeting a lot. Again, is a great tool. It’s fast and it’s great for provoking conversation. And incredibly funny. I use it everyday, but it is not a good tool for deep thoughts, or for learning.

Facebook? It’s oriented to friends and family. It’s great to keep in touch, to share photos, but it is oriented on the personal side.

Reddit or Hacker News? Great curating content and discovery, but I lack control over what is displayed there. I can’t follow someone that I (not a community) find interesting.

Those are all great tools for discovering. For sharing content. But I still value a lot my personal RSS selection, when I have been selecting channels for years. I think is (so far) the best way of following articles that aspire to talk about something more permanent than this week sensation. I have an automatic reading list of “things I don’t want to miss“.

It is probably true that blogs (and RSS syndication) are not “hot” and that now teens start using other tools, and public spotlight is in other technologies. I’m fine with that, I understand that the rest of the tools are fantastic and fill different needs. But I still think that blogs are the best posible tool at the moment for the kind of deep exposition of ideas that I still like, including the strongly personalised selection of my sources. 

I’ve also argued that they are good for creating a community of readers and the comments on blogs typically add value to the original article. I know that I am on a minority here, but I think that the comments on blogs belong with the article, not on a external service.

I guess that I think that just because something is not “the next hot thing in tech”, we shouldn’t be treat it like it is dead.

Agile important bits


There is a lot of Agile talking and I think it has reached a point where it is, if not standard, at least a common way of doing software. But, even if there is a lot talking about Agile methodologies, and companies telling that the are doing Agile, are they really doing it? I’m not so sure. When relating to Agile, I always come back to the source, which is the Agile manifesto. I really like its simplicity. Let me copy it here

We are uncovering better ways of developing software by doing it and helping others do it.Through this work we have come to value:

Individuals and interactions over processes and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

That is, while there is value in the items on the right, we value the items on the left more.

The first time I read it, I must say I wasn’t impressed. Yeah, sure… Great values, dude. But after spending more time, I come to see that as a really good set of values that, in mi opinion, work really well for software development. In practice, I think there are some of those values that are somehow “forgotten” over the day to day operations. I’ve been thinking about what are the ideas that, again in my opinion, are the ones I consider the best way of implementing those values. Consider them my personal “Agile highlighted parts”

Never-ending learn

Well, maybe not in 21 days, but that's the spirit...

Well, maybe not in 21 days, but that’s the spirit…

In my opinion, the single word that is capital in software development is “LEARN”. The same thing applies to Agile. Agile is about being constantly learning. Change (which is also a very important word) is just a consequence of this learning process, the outcome. Because we learn how to do things better, we change our way to work. Because we truly understand the problems of the customer, we can develop what the customer needs (which may not be what the customer has in mind in the first place). This learning process should not view restricted to the developers. It is also applicable to the rest of the people involved, including the customer. If the customer is not willing to learn in the process and refuses to accept feedback, then the process is much more difficult. That could be the single most important risk in Agile, as that will make the collaboration difficult and adds a lot of friction. Even in products aimed for mass consumption, this process can be present one way or another. For example, recently there has been a lot of discussion about iOS 7, and how consumers have learned how to use a touch screen and elements that were present on previous versions to help usage are no longer needed as average consumer know now what it is about. Refusal of learning can also be a problem in Agile. There are people that do not like the constant effort and the change in mindset that it implies.

Team centric view.

The team in Agile is king. When I say “a team” I am not referring to a list of people put together on the same building working on the same product. A team is much more than that. It is people working towards the same goal, but also effectively working close together and helping each other. Just as a soccer team needs players with different abilities, so does software teams. The people working on the same product will have to be, with high probability, multidisciplinary. That has not been usually the case on software companies, where you have the testing department in one side, the design department in another, and the R&D department detached from the rest of teams, communicating through big documents and formal meetings. That creates the need of strict interfaces, and negotiation between the parts to agree how to exchange information.

Some development talk is full of wibbly-wobbly... timey-wimey... stuff

Most development talk is full of wibbly-wobbly… timey-wimey… stuff

Instead, a team will try to learn and improve how to work and exchange information. Asking constantly, “how can I make the work of X easier?”. To be able to do that, you have to know and understand what are the problems that X will face, and the only way of knowing that is to work closely with them. That is more difficult that it looks. We developers are usually very “machine centric”, tending to try to fix everything with a script, or adding a new feature that complicates the system. It is not simple to learn about how and why other “non-techies” people (sales, designers, etc) are doing the things they are doing the way they are doing them. We prefer to keep running out scripts and our UNIX commands. We talk our techie talk of threads, classes, recursion and functional programming. But the learning of the”domain knowledge” is really what makes the difference between a good team and a great one. And that knowledge can only be achieved constantly learning from one another. Both the developers understanding the real problems of the customer, but also, in some cases, the customer understanding how the team works and what is possible on a certain amount of time. Creating a good team is very important and challenging. But also accepting that it is formed by different individuals, with different capabilities, strong and weak points, is probably one of the most difficult parts in any organisation. I always think that the most challenging task is to deal with people, which, no matter how “good cultural fit” is achieved, will be individuals different from any other one. Acknowledging it and being able to make everyone on the same page is difficult, but capital for highly successful teams.

Interact in a constant, but structured fashion

While interaction is really important, some balance need to be achieved with interrupting ongoing work. Agile is not about “hey, we can change all at any point”. I know, the name is a little misleading. It about knowing that you are going to change stuff, and deciding what at certain points. One of the details that I found out more efficient in that are sprints and stand up meetings. Both are tools to structure the conversation while providing constant feedback.

Stand up meetings

Doing stand up meetings in the best way is more difficult that it looks. It needs to be kept very simple, fast, and with as little noise as possible. Basically each participant need to say, keeping it simple: What did I do yesterday? What I am going to do today? Are there any problems in the way? And listen carefully to the rest of the people to be aware of the work being done on the team, and to see if you can give support to anyone (during the meeting or later, if more than a few minutes are necessary). Being actually standing up and in a different room helps, as you tend to keep things up to the point, eliminating distractions. One interesting part is not the meeting itself, but the time that previously is used to structure your mind into what you’re going to say. That helps a lot in planning and in keeping you focused, as everyday you’ll have to explain what have you done. Focus is paramount in software development. Another important thing is to keep that as a strong habit. There are always moments when it looks like no one is saying something new, and it feel as redundant. If the meeting is all about the same things for a long time, then is clearly a problem (your tasks are not as small as they should). But the benefits in terms of constant feedback and focus are not achieved until some time. I also think that managers/product owners should be present on the meeting, and probably participate actively. Remember, it is part of the learning process and it’s a very good opportunity to show how the team is working and what are the management tasks. A proper star up meeting reduces the need to interrupt the work of the day with typical “what are you working on?” questions, and detects very fast problems and blockers. It structures communication to channel it.

Sprints

Well, it does not scream "sustainable pace", but still...

Well, it does not scream “sustainable pace”, but still…

While the standup meetings structures the communication between the team, Sprints structure the communication between the team and “the external world”. The idea of the sprint is to produce something that can be shown, and ideally works, even if it’s small and not complete. That gives feedback and then the goal for the next sprint can be decided. While having a simple objective for a sprint can be good, I don’t think is necessary. A simple grouping of tasks with no particular meaning together may well be the objective. I don’t like the word “Sprint”. I think is not fortunate, as it will not give the idea a long term race, but a strong burst in effort. Software projects are long, and teams should find a comfortable development speed, or the quality of the result will suffer. I’d prefer something like “stage” (using bicycle race metaphor), because the main idea is that they should have a sustainable pace. The sprint objective is not a contract signed by blood of your firstborn. It is a reasonable objective that the team honestly thinks can be achieved.  Let me get back to  couple of ideas there. What can be achieved on a sprint is something that can only be decided by the team. They are the only ones with the knowledge of what is possible and what is not. Estimations are that, assumptions. A typical problem in software development is unrealistic deadlines by management, that will be used as weapons against the developers, and the natural response from developers is to produce “safe” estimations, much bigger that they should, so they can be protected. This is not a good thing, and it is a reflection of distrust. The way to overcome that is to treat estimations as that, and try to improve them, without punishment for  mistakes. Let me rephrase it: Estimations will be wrong. Often. The objective should be to improve them, and to not be wrong by a huge margin. Dividing work in small tasks will help, but that’s an inherent problem.

Make it work

I consider myself a pragmatist. At the end, everything should be done not for the sake of it, but because it helps towards an end. As with a lot of good ideas, people has fallen too often in “Agile cargo cult”, just following processes without thinking why, or without analysing who are the people on charge of doing it. Again, analysing and learning what’s going on is important, to enable the best concepts applied to a particular team.

Wrath of Khan and failure


SPOILERS AHEAD: I will comment a couple of things about Star Trek Into Darkness, so, if you haven’t seen it, and don’t want to know some plot details, you may not want to read this. Just watch the movie and come back, I’ll be here waiting ;-)

Oh, there were plenty about Star Trek II: The Wrath of Khan (and a little of Space Seed), but being a movie from 30 years ago, I doubt they can be considering spoilers.

so 80s

so 80s

Star Trek II: The Wrath of Khan is, no doubt, a fan favourite. It has a great combination of a powerful story, iconic moments, connection with the TV series roots, and that extra Shakespearean touch that keeps everything together. But I want to focus in a particular aspect, one of the stronger themes than runs through the movie.

And that is to grow old. The fact that in particular (here Admiral) Kirk is not young any more is presented through the whole movie. He becomes an unexpected father. He needs to use reading glasses.

But, over all, he has to face the consequences of his previous actions. Especially failed ones.

Kirk starts the movie as that invincible fleet captain that has faced all possible risks and dangers (“Risk… risk is our business! That’s what this starship is all about…”) and has been triumphant on each and every occasion. Getting as far as cheating on Kobayashi Maru (a training mission designed to present failure to cadets) because, well, he simply don’t believe in non-win situations. During The Original Series, basically every single opportunity to take the bold approach to fix a problem is taken, with amazing success.

But, just as the movie starts, we discover that there has been something unexpected during this time. Khan and his crew were left at the end of Space Seed on a harsh planet, basically so they can get a challenge worth of genetically engineered supermen. At the same time, the rest of the universe won’t have to worry about their conquest aspirations. But there was a mistake. That challenge has mutated into a nightmare, even for men like Khan. Enterprise crew (and Starfleet, for what matters) just forgot about the issue, moving to the next exciting adventure the following week. But the truth is that it has been a disaster. Kirk failed without noticing it.

Ok, so Kirk goes to fix the problem and saving the day. He is even able to use some tricks and cheat Khan a couple of times, giving the impression that he is defeated, but managing to save the day at the eleventh hour. As usual, on the other hand.

I have been -- and always will be                             -- your friend... Live. Long. And.                             Prosper.

I have been — and always will be — your friend…

But, then the final moment arrives. Kirk truly faces a real non-win situation. Spock sacrifices himself to save the full ship, in a move that Kirk couldn’t anticipate. And here is the genius on the script. Spock dies. He truly does! There are no tricks, no last minute saving, no technobabble that reverts death. Spock is dead, he is no more, has ceased to be, expired and gone to meet his maker. For real. For the next 2 years (until the next Star Trek movie) Spock was totally dead. And this is extremely powerful from the point of view of drama. It is not common at all for a big budget movie, and it was a big bold move for Star Trek.

Because Kirk faces the moment he has feared for his whole life. The moment of failure. Yes, sure, it’s not a total failure, the ship has been saved. But he has been able during his whole career to end every adventure making a comment with Spock and McCoy at the bridge without a scratch. Death is for Red Shirts and aliens, not for him or close friends.

And that’s the main point of it. Failure really sucks. It hurts a lot. That’s why no one wants to fail. No matter how many times we say “failing is the first step in succeeding“, or how we repeat the mantra of “fail often, fail early“. Fail small sucks less, but still sucks. But it is unavoidable. Kirk was able to deal with it because, well, he is a fiction character. But in our lives, the truth is that we fail constantly. And the way of dealing with it is not denying that fact, or cheat our own Kobayashi Maru, living in a “I don’t believe in non-win situations” bubble. The way of doing it is trying to make each failure the seed of a new success, to learn from our errors, to keep us motivated to better ourselves. Even if it hurts every single time.

That’s one of the main reasons why Star Trek Into Darkness didn’t really move me inside. While there are some superficial similarities/homages, the character of John Harrison does not have any particular meaning for Kirk or Spock. He does not represent any personal failure for them or haunt from the past. And the end is yet-another-protagonist-almost-die-to-be-saved-by-a-gimmick, lacking the deep meaning of The Wrath of Khan.